What is Home Information Support Project?

The project provides a confidential information service for people who need help  but are not sure who to contact. Our comprehensive database and network of contacts mean that you will get an answer to your queries about social activities, transport, health information, housing services, where to get benefits money advice, and local organisations.

                How does it work?

We are ready to answer any query, however large or small, searching out information as required. We can visit you at home, help with form filling, and work with you to resolve any problems. We can also attend clubs and meetings with our information stall and give short talks about the project.

                Who can benefit from the service?

The service is part of the Healthy Living Network that covers the borough of Eastleigh and is aimed at people who find it difficult to access information easily – the housebound (of any age), elderly people, disabled people and single parents.

                How do I contact the project?

You can make contact directly by phone, letter, e-mail or personal visit. Social Services, health professionals, friends, relatives and neighbours also refer people to the project. 

                Interesting facts 

Enquiries to the Home Information Project have doubled year on year since its beginnings in 1997. The last full year’s statistics record 473 requests for information and 67 home visits, while recent statistics already record 257 requests for information and 27 home visits in a just four months. 

Over the period of one year the project has helped people claim more than £73,000 worth of benefits.  

Home Information Project staff talk to over 9000 older people annually at the bus token distribution centres.

Home Information Support Project 

ECS House 16 Romsey Road, Eastleigh SO50 9AL

 Tel: 023 8090 2405 Fax: 023 8090 2413 Textphone:023 8090 2401

  E-mail: hisp@ecs-vol.org

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